A visual canvas for multi-step business logic. Connect your tools, set your decision rules, and ship workflows that run in production from day one, without a developer in the room.
Traditional automation breaks when data looks different. Hilal workflows are visual, you connect your systems, set decision logic (via AI or rules), and the workflow figures out each case. It learns from failures and shows you exactly why it made each decision.
Hilal workflows use AI to handle the variations, so you build once and it adapts, instead of you maintaining rules forever.
Start here. Wire up the rest as you grow.
Classify intent, route by urgency, and auto-resolve the simple ones before they ever reach a human queue. Complex tickets arrive enriched with the context your agent needs to close them fast.
Read intent, urgency, and sentiment on every ticket with 95%+ accuracy. Tune thresholds per queue, escalate the uncertain ones.
Enrich with firmographics the second a form submits. Score against your ICP. Route hot leads to Slack with full context; send the rest to nurture. No lead sits in a queue waiting to cool off.
Branch on model confidence, not just on field values. Send 80%+ matches straight to sales, hand the rest to marketing automation.
Trigger a sequence on signup. Wait for the activation action, branch on what the user actually did, send the next nudge on the right channel. Replace drip campaigns that never adapted with workflows that always do.
Pause a step for hours or days, then check user state and branch. No more blind follow-ups on users who already converted.
Fork a template, swap the integrations, edit the AI prompts. Ship to production the same day.
Validate, route, fulfill, notify.
Score, route, handoff to sales.
Guide the first 7 days.
Classify, route, escalate.
OCR, approve, post to GL.
Negotiate time across calendars.
If it speaks HTTP, a webhook, or a database protocol, a workflow can talk to it.
OAuth handled, schemas typed, pagination and rate-limiting built in.
Generic HTTP action with auth presets, request signing, and typed responses via JSON schema.
Trigger on inbound webhooks; fire outbound webhooks with replay, deduplication, and exactly-once semantics.
Publish internal actions to your team. TypeScript-typed, reviewed, versioned.
Every run is instrumented. Every step is replay-able. Every failure is a link you can follow to the exact input, the exact prompt, and the exact response.
A Hilal AI agent can trigger a workflow for complex multi-step tasks, and a workflow can call an agent when it needs judgment. Same platform, same audit trail, zero duct tape between them.
We're in early access. These are directional estimates based on published benchmarks from teams running similar automations.
reduction in manual ticket handling for support teams
faster lead response time with automated qualification workflows
workflow success rate across all runs on the Hilal platform
Real customer results will be published as we come out of early access. Want to be first? Talk to us.
Visual by default, code-first when you need it. Every workflow is versioned YAML you can commit, diff, and review.
# Trigger a workflow
curl -X POST https://api.hilal.ai/v1/workflows/run \
-H "Authorization: Bearer $HILAL_KEY" \
-H "Content-Type: application/json" \
-d '{
"workflow": "support-triage",
"input": {
"ticket_id": "42819",
"channel": "email"
}
}'Compliance isn't a checklist we bolted on, it's the architecture. VPC deploy on Enterprise for the tightest shops.
AES-256 at rest, TLS 1.3 in transit. Per-tenant KMS keys on Enterprise.
Every step of every run logged with immutable history. Stream to your SIEM.
Roles, groups, and per-workflow permissions. SCIM provisioning included.
Auto-redaction of emails, phones, card numbers, and custom patterns at step boundaries.
Free forever plan. Clone a template, swap the integration, trigger a test run. You'll have something in production before your next stand-up.